Please read carefully - Sikkim Travel Express Pvt. Ltd. accepts booking subject to the following conditions.
1. Booking Procedure
If you are booking 6 months or more before departure we will give you a discount of 10% on each transaction (Condition applies*). 50% deposit should be made in order to confirm the trip and plus the full cost of any domestic flight (if necessary).
2. Trip Prices
2.1 Prices are depends on the number of people in the group. The more people lesser the price.
2.2 Prices are per person and are based on two persons sharing a twin room. Solo travellers are accepted for travel on the basis that they agree to share all accommodation with another traveller of the same sex. On some tours solo travellers may request sole-occupancy accommodation at the time of booking.
2.3 Note: all tour prices are subject to change due to changes in domestic flights and hotels, as well as currency fluctuations.
3. Group Size
Stated our tours are based on a minimum of 2 clients and a maximum of 12.
3.1 Travel as planned, but at an additional supplement, payable per person. The cost of this supplement will vary depending on the itinerary and number of confirmed clients.
3.2 The same tour but for a different date.
3.3 Alternatively a different tour, for another destination and date.
4. Passports, Visas and Health Matters
Medical vaccinations, passports and visas are entirely your responsibility and must be arranged prior to departure. We can take no responsibility for cancellation of your trip in the event that you are not allowed to fly, or continue your tour. If you are unable to travel due to not being able to obtain (or not
having) the appropriate visa we reserve the right to retain the cost of the trip. For some of our trips we may ask for a scanned copy of your travel documents.
5. Alterations by You
Once we have agreed a tour and itinerary with you and issued a confirmation, should you wish to change your arrangements we reserve the right to impose an amendment fees (depends on the situation) per booking.
6. Alteration By Us
From time to time it may be necessary or advisable to alter the arrangements for your holiday. We reserve the right to make such alterations to any of the arrangements, as we consider necessary or advisable. Where such alterations are material we will inform you as soon as possible and give you the choice of accepting the revised arrangements or a full and prompt refund of all monies paid without interest payment.
No compensation will be paid at anytime under circumstances caused by civil strife, industrial dispute, strikes,accident, natural or nuclear disaster, fire, airline failure, closure of airports, adverse weather conditions, or any other force majeure.
A published itinerary constitutes only an indication of what the tour is planned to accomplish and is not to constitute a contractual obligation on part of the Company.
7. Cancellation By You
Should you wish to cancel your holiday, you must notify us as soon as possible. Please advise of the reason for cancellation as you may be covered by your insurance policy. If written notification of cancellation is received more than 10 weeks before departure the cost of any domestic flight(s) will be forfeited, which are always non-refundable and non-changeable, as well as the following cancellation charges (once the advance payment is done or the trip is confirmed).
From the date of bookings untill 45 days prior to departure 40% of total tour price (excluding any flights)
24 to 11 days 40% of total tour price (excluding any flights)
10 to 8 days 80% of total tour price (excluding any flights)
Within 7 days 100% of total tour price (excluding any flights)
8. Cancellation By Us
In case of your holiday cancellation from our side with to any reason, we will refund the money on the same account as the deposit has been paid.
9. Protection Policy
We are licensed by the Government of Sikkim. This ensures that in the event of our failure your value will be protected.